Product design (UX/UI)
Product design
(UX/UI)
Over the past 15 years, I have led and completed numerous major design initiatives, including end-to-end product designs, feature development, and multiple feature upgrades. Below are selected case studies and work samples. Due to privacy and confidentiality agreements, some images may appear at reduced resolution or may not show complete user flows.
Case studies
Casavi - Ticket management
Casavi is a central platform for all aspects of digital property management. It enables efficient communication across all properties, with owners, tenants, and service providers, while streamlining operations and business processes.
Casavi - Workflow automation
Casavi workflow feature addresses a growing customer need for deeper process automation. This feature allows to generate template based workflows and Self-Service Workflows.
Cisco - Digicel Business
Digicel, a large-scale collaboration portal designed to simplify business communications. One of the key goal was the provisioning section, which involved extensive design and functional considerations.
Cisco - Speed provisioning
Cisco Speed, an internal Cisco sale project to develop a web solution portal for small business groups. This portal’s purpose was to manage the incoming calls, voicemails and schedules of the company.
Project Details
Casavi - Email integration
Allow for the integration of general email addresses with the casavi inbox, enabling the direct transfer of emails to casavi without the need for forwarding.
Casavi - Communication app
Casavi user app serves as a two-way communication platform between property managers and tenants, facilitating effective interaction and easy access to essential services.
SAP - Value acceleration
SAP’s content for business process transformation, Value Accelerators are sets of content that are specific to a theme, such as a business challenge, process, and help you accelerate the time to value of your transformation projects.
Cisco - Verizon One Talk
Verizon One Talk for Desktop is a custom business phone solution that allows users to integrate their office phone with any compatible smart device, using a single ‘One Talk’ phone number across all devices.
Cisco - AT&T Enterprise
The AT&T Collaborate Portal is designed to help administrators from businesses of all sizes configure their calling services and features, such as Auto Attendant.
Cisco - Time Warner Cable
Assignments for Time Warner Cable’s My TWC. The My TWC Self-Care App provides account management features to TWC subscribers, helping the company reduce support costs and increase revenue.
Cisco - TWC Wifi Finder
TWC WiFi Finder app was designed to help users locate and connect to Time Warner Cable’s nationwide WiFi network, providing fast and reliable internet access on the go.
Cisco - Auto attendant
The Auto Attendant user UX flow was designed for Broadsoft project. The project was a customised feature only to focus on the Auto Attendant flow, which can incorporated into any Call collaborate.
